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FAQ
Frequently Asked Questions
Everything you need to know about safari bookings, travel packages, and visa assistance
Booking a safari is easy. You can book directly through our website, call our travel
consultants, or email us your preferred travel dates, destination, and budget.
We design customized safari packages in Kenya, Tanzania, and East Africa to match
your travel needs.
Yes. All our safari and travel packages are fully customizable. You can choose
destinations, accommodation type, number of days, activities, and transport options.
Our experts tailor your itinerary to suit families, couples, honeymooners, and groups.
We accept multiple secure payment options including M-Pesa, bank transfers,
credit and debit cards (Visa & Mastercard), and online payment links for international
travelers. All payments are processed securely.
Yes. We provide professional visa assistance for destinations such as the USA, UK,
Schengen countries, Canada, and more. Our team helps with documentation, appointment
booking, and application guidance to improve approval success.
The best time for a safari is during the dry seasons, from June to October and
January to March. This is ideal for wildlife viewing, including the Great Wildebeest
Migration in Maasai Mara and Serengeti.
Absolutely. Your safety is our top priority. We work with licensed safari guides,
well-maintained 4x4 vehicles, and reputable lodges. All trips follow local and
international safety standards.
Cancellation policies vary depending on the service and suppliers involved.
In most cases, cancellations made 30 days or more before departure qualify for
a refund minus applicable service fees. Full details are shared during booking.
Yes. We offer complete travel solutions including airport transfers, hotel bookings,
safari lodges, and beach resorts. From arrival to departure, we ensure a seamless
travel experience.