Terms of Service

1. Introduction

Welcome to Kayru Travels ("we", "our", or "us"). These Terms of Service govern your access to and use of our website, travel services, and related offerings.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Eligibility

To use our services, you must:

• Be at least 18 years old
• Have legal capacity to enter into binding agreements
• Provide accurate and complete information

We reserve the right to refuse service to anyone at our discretion.

3. Our Services

Kayru Travels provides travel-related services including:

All services are subject to availability and third-party provider terms.

4. Bookings & Payments

When you make a booking:

• You agree that all information provided is accurate
• Prices may change until full payment is received
• Full or partial payment may be required to confirm a booking

5. Cancellations & Refunds

Cancellation and refund policies vary depending on the service provider:

• Airlines and hotels apply their own cancellation rules
• Some bookings may be non-refundable
• Administrative fees may apply

Refunds, where applicable, will be processed within a reasonable timeframe.

6. User Obligations

By using our services, you agree to:

• Comply with all applicable laws and regulations
• Respect local customs and travel requirements
• Not misuse or interfere with our website or services
• Be responsible for passports, visas, and travel documents

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Kayru Travels or its licensors.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for delays, cancellations, or disruptions caused by third parties
• We are not responsible for loss, injury, illness, or damage during travel
• Our liability is limited to the amount paid for the affected service

9. Third-Party Providers

We work with independent travel suppliers such as airlines, hotels, and tour operators.

We do not control these providers and are not responsible for their acts, omissions, or service quality.

10. Termination

We may suspend or terminate your access to our services if you:

• Violate these Terms
• Engage in fraudulent or abusive behavior
• Misuse our platform

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Kenya.

Any disputes shall be subject to the exclusive jurisdiction of Kenyan courts.

12. Contact Us

If you have questions about these Terms of Service, please contact us: